Please note the terms "we", "our" and "us" will be used throughout this statement and this refers to the brand PLASTICLOVE and no one else. The terms "you" and "your" refers to you, the client, visitor, website user or person using our website.
This policy was last updated on 22nd October 2020 and is effective from 22nd October 2020.
Information We Collect From You
In the course of your visits to our website or use of our products and services, we may obtain the following information about you: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments and social media handles.
This is all called "personal data".
You can review, correct, update or delete your personal data by either logging into your account and making the changes yourself or contacting us directly at firstname.lastname@example.org
How We Use Your Information
Personally Identifiable Information: We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised website experience.
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us at email@example.com and your request will be actioned as soon as possible.
Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including: administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally.
Storage And Security Of Your Information
We will use all reasonable means to protect the confidentiality of your personal data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by us on our servers.
To enable us to deliver our services, we may transfer information that we collect about you, including personal data, across borders for storage and processing in countries other than Australia. If your personal data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections.
We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
In the event there is a breach of our security and your personal data is compromised, we will promptly notify you in compliance with the applicable law.
PLASTICLOVE is hosted through the Wix.com platform. As part of our service, Wix.com provides us with an online platform that is safe and secure for the purchases of our brand. Your data may be also be stored through Wix.com’s data storage and databases. This is protected by Wix themselves on secure servers behind a firewall.
Cookies & Pixels
Other technologies such as third-party program Google Analytics are used in conjunction with this website. Again, this only allows us to track data on how customers are using the website. Information may be stored from these programs. This includes, but is not limited to, IP address, date and time of visit, referral URL, the pages visited on our site and information about what browser is being used. This is only ever used for analytical data. It benefits you as a customer as we can improve and keep track of what you are finding useful and what you are not.
Sharing Your Information With Third Parties
We do not and will not sell or deal in personal data or any customer information.
Disclosure Of Your Information
We may from time to time need to disclose certain information, which may include your personal data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your personal data to protect the rights, property or safety of PLASTICLOVE and our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your personal data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your personal data in good faith and where required by any of the above circumstances.
Links To Other Websites
If at any point you feel like you want to withdraw your information or you wouldn't like us to keep your personal data on the system, please contact us at firstname.lastname@example.org
Also, if you believe that any information you have given PLASTICLOVE is incorrect or incomplete, then please email us at email@example.com
We will correct any information that is found to be incorrect as soon as possible.